ROKMARKT.COM USER AGREEMENT

Initial Effective Date: 23.11.2025

Last Updated / Published: 28.05.2026

Version: 2026-05-28

Parties

This User Agreement ("Agreement") is concluded between all natural persons ("User") who use the services offered on rokmarkt.com and its related subdomains ("Site"), and İsmail Hakkı GÜNDÜZ (residing in Eskişehir, Türkiye), the operator of the Site.

Anyone who visits the Site, becomes a member, creates a listing, views a listing, submits a support request, or uses the Site in any way is deemed to have read, understood, and accepted the terms and conditions set out in this Agreement.

1. DEFINITIONS

In this Agreement:

Site: the website operating under the rokmarkt.com domain name and all related subdomains,

Platform: all digital services offered through the Site,

User: any natural person who becomes a member of the Site, visits the Site, creates or views listings, or performs any action through the Site,

Seller: a User or third party who publishes a listing for an account, resource, product, or similar digital asset on the Site, or who acts as the seller in the sale process of the relevant digital asset,

Buyer: a User who shows interest in a listing through the Site, contacts the relevant person or middleman, and wishes to purchase an account, resource, product, or similar digital asset,

Middleman: a third party who may take part in communication between buyer and seller, account checks, payment method discussions, transfer, and approval processes; and who is not a Rokmarkt employee, representative, agent, partner, or official service provider. Some listings may be published based on information obtained from middlemen with transaction history or community recognition.

Listing: descriptions, visuals, prices, account details, and other content relating to game accounts, resources, digital products, or similar digital assets published on the Site,

Content: any text, description, visual, comment, pricing data, account information, or similar data uploaded to the Site or supplied for publication on the Site by users, sellers, middlemen, or third parties,

shall have these meanings.

2. SUBJECT MATTER AND SCOPE OF THE AGREEMENT

This Agreement regulates the conditions under which the User may benefit from the Site and the services offered through the Platform, as well as the rights and obligations of the parties.

The Site is a listing and middleman communication platform established for the purpose of displaying listings concerning Rise of Kingdoms accounts, resource offers, and similar digital assets, presenting listing information in an organized manner, and directing users to the relevant person, support team, or middleman for communication.

The Site is not a direct party to any sale and purchase relationship between Users, sellers, buyers, or middlemen.

The Site:

does not sell game accounts or digital products in its own name,
does not receive payments on behalf of users,
does not hold payments on behalf of users,
does not process payments on behalf of users,
does not provide escrow services,
does not keep account sale proceeds within its own systems,
is not a party or guarantor to any agreement concluded between users, sellers, buyers, or middlemen.

The Site operates as a listing and middleman communication platform:

Listings may be created by users or published using information obtained from middlemen with transaction history.
A buyer may be directed to the relevant person, support team, or middleman for a listing they are interested in.
Account checks, payment methods, transfer, approval, cancellation, refunds, and dispute processes take place outside the Site between the relevant buyer, seller, and/or middleman.
Rokmarkt does not receive, hold, process, or escrow payments.

3. NATURE OF THE SERVICE AND LIMITATION OF LIABILITY

The service provided by the Site consists solely of offering a technical and digital infrastructure that enables:

users to create listings,
listings to be viewed by other users,
account, resource, or digital asset listings to be presented in an organized manner,
users to be directed to the relevant person, support team, or middleman for communication,
the provision of basic listing, filtering, search, and communication-routing infrastructure on the Platform.

The Site may apply reasonable pre-publication or pre-transaction review processes so that listing information generally aligns with the core information shown in the listing. However, these reviews do not constitute a definite guarantee regarding the accuracy, timeliness, completeness of the listing, the condition of the account, or the outcome of the transaction. The User is obliged to separately verify account details, payment terms, transfer process, and transaction conditions with the relevant person or middleman before proceeding.

The Site does not undertake or guarantee:

the absolute accuracy, timeliness, or completeness of information contained in listings,
that accounts or digital products are defect-free, trouble-free, free from any "ban/penalty" risk, irreversible, or suitable for sale,
the identity, legal capacity, payment ability, honesty, or trustworthiness of sellers, buyers, or middlemen,
that the transaction will be completed without issue,
that account transfer will certainly take place,
that game publishers will not impose any sanction regarding the relevant account or digital asset.

The Site is not a party to any dispute arising between users, sellers, buyers, or middlemen regarding:

sale price,
refunds, withdrawal, or cancellation,
reclaiming, theft, blocking, or closure of an account,
a digital product not matching what was promised,
incomplete, inaccurate, or outdated listing information,
fraud, forgery, insult, or threats,
payment disputes,
transfer disputes,
buyer approval or seller delivery disputes,
the acts, omissions, statements, or conduct of a middleman during the transaction process,
or any other legal or criminal dispute.

Accordingly, to the extent permitted by applicable law, the Site cannot be held liable for any direct or indirect damages arising from these matters.

The User accepts that any and all dealings with listings, persons, sellers, buyers, or middlemen found through the Site are under the User's own responsibility; and that:

the User must assess the risks themselves,
account information must be checked separately before any transaction,
the User should not proceed without conducting their own research,
the transaction amount, payment method, delivery method, transfer process, and other conditions are accepted by the User through their own free will.

The Site exercises reasonable care to keep the technical infrastructure operational. However, it is not liable for damages arising from temporary or permanent service interruptions caused by:

system outages,
maintenance work,
internet service provider issues,
cyberattacks,
technical failures,
disruptions in third-party services,
force majeure events.

3A. LISTING, MIDDLEMAN, AND PAYMENT PROCESS

Rokmarkt is a listing and middleman communication platform where listings relating to Rise of Kingdoms accounts, resource offers, and similar digital assets can be viewed. Listings published on Rokmarkt may be created by users or may be based on information obtained from middlemen with transaction history and community recognition.

Rokmarkt may apply reasonable pre-sale review processes so that listing information remains current and aligned with the core information shown in the listing. Nevertheless, users are obliged to separately verify account details, payment terms, transfer process, and transaction conditions with the relevant person or middleman before proceeding.

Rokmarkt is not a payment institution, electronic money institution, bank, financial intermediary, or escrow service provider. Rokmarkt does not receive, hold, process, or store payments on behalf of users.

When a User shows interest in a listing, the process may continue with the relevant person or middleman. Payment method, account transfer, buyer checks, approval, cancellation, refund, and dispute processes are carried out between the User and the relevant seller and/or middleman.

Middlemen are not Rokmarkt employees, representatives, partners, agents, or official service providers. To the extent permitted by applicable law, Rokmarkt cannot be held liable for the acts, omissions, statements, payment or transfer conduct, potentially fraudulent acts, or transaction outcomes of middlemen.

3B. ACCOUNT INFORMATION DIFFERENCE AND NOTICE PROCESS

The Buyer is responsible for checking the account during account transfer or account access. If the Buyer believes that there is a material difference between the account and the core information stated in the listing, the Buyer must notify the relevant middleman before the money is transferred to the seller.

If the material difference is confirmed by the relevant middleman, the transaction may be canceled and a refund may be made to the Buyer. Objections made after the funds have been transferred to the seller, after the Buyer has approved the account, or after the transaction has been completed shall be evaluated between the relevant middleman, buyer, and seller. Rokmarkt is not the party that holds payments, transfers payments, or issues refunds in this process.

Any refund possibility stated under this article does not constitute a guarantee, payment protection, or escrow commitment provided by Rokmarkt. The refund process is carried out according to the transaction conditions between the relevant middleman, buyer, and seller.

4. MEMBERSHIP AND ACCOUNT USE

To become a member of the Site and to participate in any listing, communication, or transaction-related process through the Site, a person must be over 18 years of age. Persons under 18 may not use the Site services. If a person under 18 uses the Site, all responsibility arising from such use belongs to their legal representatives.

When registering on and using the Site, the User is obliged to:

provide accurate, current, and complete information,
protect access authorization to their email address and account,
keep their password confidential,
not transfer their account to third parties,
monitor all actions carried out through their account.

The User accepts that they are personally responsible for all actions performed through their account and will immediately contact the Site if they become aware of any unauthorized use of their account.

The Site reserves the right to:

suspend the User's account,
remove their listings from publication,
terminate their membership,
restrict their access to Site services,

if the User acts in violation of this Agreement, the Site rules, or applicable law.

5. LISTING CREATION AND USER CONTENT

The User accepts that they are fully responsible for all listings they create and all content they upload on the Site.

Listings may be created directly by the User or may be published based on information obtained from middlemen with transaction history or community recognition. In every case, listing content must also be checked and verified separately by the relevant parties before the transaction.

The User agrees not to include in listings or content anything contrary to:

applicable law,
the terms of use of games and platforms,
the intellectual property rights of third parties,
personal rights,
legislation on the protection of personal data,
general morality and decency.

The User specifically undertakes not to create or submit to the Site:

accounts that are stolen, likely to be stolen, reclaimable, or suspicious of fraud,
accounts, resources, or digital products explicitly prohibited by game providers or third parties,
text or visuals containing hate speech, violence, harassment, or threats,
false, misleading, fake, or manipulative information,
content that unlawfully discloses another person's personal data,
visuals, descriptions, or account information that infringe third-party rights.

The Site has the right, based on reports and complaints submitted to it or upon its own determination, to remove from publication without prior notice any listing or content that is:

clearly unlawful,
clearly contrary to legislation or game provider agreements,
in violation of community rules,
suspected of fraud,
considered misleading or manipulative.

The Site may, in order to ensure platform safety, temporarily or permanently exclude certain categories or games from publication, restrict listing privileges for certain user groups, or change listing publication requirements.

6. LISTING AND MIDDLEMAN COMMUNICATION SERVICE

The Site is a listing and middleman communication platform that enables listings to be viewed and users to be directed to the relevant person, support team, or middleman for communication.

The Site makes no undertaking regarding:

the characteristics of the sold account or transferred digital product,
whether the account will not later be blocked, reclaimed, or penalized by the game provider,
whether the seller will not reclaim the account after receiving the money,
whether the buyer will not request the paid amount back or make a chargeback,
whether the middleman will conduct the transaction correctly, completely, or reliably,
whether the transaction will be completed smoothly under all circumstances.

To the extent permitted by applicable law, the Site cannot be held liable for disputes arising between users, sellers, buyers, or middlemen concerning:

defective or incomplete performance,
faulty performance,
debt collection,
reclaiming the account,
failure of the transfer,
fraud or similar legal/criminal disputes,
refund, cancellation, or payment disputes,
disputes arising from the acts or omissions of a middleman.

The User accepts that the Site provides this service as a listing and middleman communication service and that the Site is in no way the commercial representative, employee, dealer, agent, partner, or employer of any seller, buyer, or middleman.

The User accepts that before acting on any information seen on the Site, they are obliged to research and evaluate the risks, listing information, relevant account, seller, buyer, and/or middleman using their own means.

7. FEES

The Site may in the future, at its sole discretion, make certain services paid, introduce new paid features, or charge fees for listing publication, featured listings, category visibility, advertising, promotion, or similar services. In such case, current conditions will be separately announced on the Site.

The User accepts that they are responsible for complying with all applicable taxes and other financial obligations while benefiting from Site services. The Site cannot be held liable for taxes, duties, costs, or similar financial obligations arising from sale and purchase transactions between users, sellers, buyers, or middlemen.

8. INTELLECTUAL PROPERTY RIGHTS

All intellectual property rights relating to the Site's design, logo, interface, software, domain name, database, texts, visual arrangement, and all related trademarks, designs, patents, copyrights, and similar rights belong to İsmail Hakkı GÜNDÜZ or are lawfully licensed.

The User may not:

copy, reproduce, distribute, or adapt the Site in whole or in part,
publish Site content on another platform without permission,
perform reverse engineering activities to obtain the Site's source code,
use the Site's trademarks, logo, design, or content without permission.

With respect to listings and content that the User uploads to the Site or submits for publication on the Site, the User accepts that they grant the Site a simple, non-transferable, and free license to display, list, preview, and use such content for promotional purposes within the scope of the Site's aims and activities worldwide and in Türkiye, without limitation as to time or medium.

9. PROTECTION OF PERSONAL DATA

The Site processes Users' personal data in accordance with applicable legislation and the relevant Information Notices and Explicit Consent Texts.

Detailed information regarding the processing of personal data is provided in documents to be separately published on the Site:

KVKK Information Notice,
KVKK Explicit Consent Text,
Privacy Policy.

By using the Site, the User acknowledges that they have been informed under the KVKK Information Notice and Privacy Policy. For personal data processing activities that require explicit consent, separate explicit consent shall be obtained from the User.

The User accepts that they are responsible for personal data they share with third parties or middlemen through the Site. The Site cannot be held liable for damages arising from personal data, payment information, account access details, or similar information shared through communication channels outside the Site.

10. VIOLATION OF TERMS OF USE AND TERMINATION OF ACCOUNT

The User agrees to comply with this Agreement, other rules announced on the Site, and applicable law.

The Site may temporarily or permanently terminate the User's account, remove listings from publication, or restrict access to Site services in the following cases:

publication of unlawful listings or content,
suspicion of fraud,
receiving intense and reasonable complaints from other Users,
conduct threatening system security,
spam, manipulative, or misleading use,
use of false information, fake visuals, or misleading account information,
unauthorized access to other persons' accounts or personal data,
actions that damage the operation, reputation, or security of the Site.

To the extent permitted by applicable law, the Site is not liable for damages suffered by the User due to account closure, removal of listings from publication, or restriction of access to Site services. The User accepts that, within this scope, they may not claim any compensation or damages from the Site.

11. AMENDMENTS TO THE AGREEMENT

The Site reserves the right to unilaterally amend the provisions of this Agreement.

The current Agreement becomes effective as of the moment it is published on the Site. The User's continued use of the Site means that the User accepts the changes made to the Agreement.

The User is responsible for following amendments to the Agreement.

12. APPLICABLE LAW AND COMPETENT COURT

This Agreement is governed by the laws of the Republic of Türkiye.

In disputes arising from this Agreement, the courts and enforcement offices of Eskişehir shall have jurisdiction.

Cases where mandatory jurisdiction rules under applicable consumer legislation must be applied are reserved.

13. EFFECTIVENESS AND ACCEPTANCE

By visiting the Site, becoming a member, creating a listing, viewing a listing, submitting a support request, or using the Site in any way, the User declares and undertakes that:

they have read this Agreement in full,
they have understood its content,
the Site is only a listing and middleman communication platform,
Rokmarkt does not receive, hold, or process payments and does not provide escrow services,
middlemen are not Rokmarkt employees, representatives, partners, agents, or official service providers,
sale and purchase, payment, transfer, approval, cancellation, refund, and dispute processes are conducted between the relevant buyer, seller, and/or middleman,
they accept all provisions without any objection.

This Agreement entered into force on 23.11.2025.